The best LMS for retail training in 2025 offers powerful tools for retail businesses that make it easy for employees to access training anytime. For instance, advanced LMSs will allow a retail learning and development or HR manager to deliver immersive learning experiences to employees on the devices they use every day. This way, your staff can get the content they need to perform their retail duties without ever leaving the floor.
Top LMSs also feature new strategies for learning, such as microlearning, which is an educational approach that breaks down complex topics into bite-sized modules. These modules take an employee anywhere from three to five minutes to complete, using spaced repetition to reinforce knowledge.
As the retail industry becomes more competitive and customer expectations rise, it’s worth investing in a good LMS that will train your retail team to deliver a consistent customer experience.
1. Axonify
Axonify is a frontline enablement solution that is science-backed and proven to drive business results by offering personalized daily bursts of training to retail employees before they start their shifts.
What Makes Axonify Stand Out?
Axonify LMS for retail team training is specifically tailored to meet the unique needs and challenges of retail associates. It uses adaptive learning technology to identify social learning behaviors and interests and identifies where each team member is falling short, tailoring all instructions accordingly. This is a huge time-saver for managers with busy schedules who work in large retail chains and need to train an extensive number of employees.
What Makes Axonify Excellent for Retail Training?
Axonify is built to train retail employees faster and more efficiently by using strategies such as microlearning, which helps staff absorb information easily. With microlearning, employees receive bite-sized and focused learning modules that can be reviewed in as little as 3-5 minutes. Employees can look over this information at the start of every shift without having to sacrifice their time on the floor for long periods of time.
Along with using a microlearning strategy, Axonify incorporates gamification features to make learning more fun. Gamification features often include components such as rewards, quizzes, and leaderboards to make learning about—let’s say—workplace safety more interesting and engaging. Studies justify the use of gamification platforms in training applications because of their positive impact on learning outcomes.
Another perk of using Axonify for online retail training is that courses have a feature to add an AI voiceover that can be translated into 60+ languages. This makes learning accessible to individuals of all backgrounds. This keeps all employees, no matter what location or what language they speak, “in the know” about new developments in their industry.
Pros of Axonify for Retail Training
- Axonify is a highly personalized and adaptive learning management system that uses AI technology to identify areas where employees are falling short, getting them up to speed.
- Axonify provides microlearning mixed with gamification elements that are easily integrated into the schedules of frontline retail employees. This approach helps employees absorb information faster.
- Axonify offers flexibility for small and large retail businesses. This reduces the burden of employee training, regardless of the number of locations or employees.
Cons of Axonify for Retail Training
- There may be a small learning curve when navigating reporting and analytics, but most users say this isn’t a big deal, as Axonify is often praised for its ease of use and setup in general.
2. LearnUpon
LearnUpon is a top LMS of 2025 for retail training because it is useful for businesses that need to deliver a variety of training formats. LearnUpon uses formats such as e-learning modules and live sessions using a webinar tool to create a blended learning experience for employees.
What Makes LearnUpon Stand Out?
While LearnUpon isn’t specifically designed for retail training, it is known for its ease of use and adaptability, which make learning easy for a diverse range of employees. For instance, the platform boasts a clean, visually appealing interface that can be accessed via a laptop or mobile phone. For retail employees, who are often running around dealing with customers, an easy-to-use platform will make training programs more accessible and convenient.
What Makes LearnUpon Excellent for Retail Training?
LearnUpon is an excellent LMS for retail companies with locations in multiple areas, with or without internet access. This is because LearnUpon supports offline learning. Retail employees can download training content to their favorite mobile devices, encouraging continuous learning.
For employees who do have internet access, blended learning support is available, with both instructor-led and self-paced e-learning courses to boost their skills. For international organizations, LearnUpon offers a mobile app that supports multiple languages and allows for on-the-go learning.
Pros of LearnUpon for Retail Training
- LearnUpon offers both online courses and instructor-led sessions, using a blended learning approach that is accessible and adaptable to many different learning styles.
- LearnUpon’s training materials may be accessed at any time, with or without the Internet, as employees can download information to their devices and review it at their own pace.
Cons of LearnUpon for Retail Training
- Some reviews have stated that LearnUpon, compared to other LMSs, lags behind in the implementation of learning journeys and the use of AI.
- LearnUpon is an easy-to-use LMS; however, it may lack some advanced features that other LMSs excel in, such as tracking and customization.
3. Litmos
Litmos is a mobile-first learning management system that is considered easy to use and packed with cloud-based features for retail training. This LMS excels in helping managers by simplifying the course and content creation process.
What Makes Litmos Stand Out?
Litmos stands out due to its full-featured mobile app that enables the rapid creation of web-based courses that can be delivered to retail employees across any location. This gives employees the flexibility to learn about concepts such as sales training or compliance training from the convenience of their mobile phones. Frontline employees who want to take training on the go can download the Litmos native iOS or Android apps.
What Makes Litmos Excellent for Retail Training?
Litmos features trending and up-to-date training materials related to the retail industry. Topics such as the importance of greeting a customer or how to give great service at the cash register, are just a few of the 98.000 ready-made online courses for retail training. The best part about these courses is that retail employees can review these topics whether they are connected to the internet or not.
Pros of Litmos for Retail Training
- A mobile-first LMS that gives staff members access to training resources on iOS or Android devices.
- An LMS that offers a ton of ready-made courses with topics related to customer service training and compliance that make learning fun using interactive elements and appealing visuals.
- Litmos provides multilingual support that uses third-party translation services and assigns courses based on a learner’s language preference or region.
Cons of Litmos
- Litmos has a more complex setup and interface compared to other LMSs. This may prove to be overwhelming for smaller retail teams or for users with less technical skills.
Which Retail Learning Platform Is Right for Your Company?
The right LMS for your company in 2025 will depend on the size of your organization, your training goals, and whether or not you want certain features, such as strong reporting. Other retail companies may prioritize ease of use over robust analytics and reporting, whereas some may prioritize customization.
Here’s a quick summary of the top 3 LMS platforms for 2025:
Axonify: Best for medium-to-large retailers looking for a highly customizable and gamified approach that uses microlearning to train employees efficiently. These training strategies are seamlessly integrated into the schedules of frontline retail employees, allowing them to learn without ever leaving the floor.
LearnUpon: Ideal for retail industries that want a straightforward learning management system with blended learning support, including both instructor-led and self-paced e-learning courses.
Litmos: A scalable solution for any size retail chain that is considered easy to use and packed with cloud-based features for retail training on important concepts such as compliance and delivering exceptional customer service.
Investing in the right LMS will set your retail team up for success by helping employees keep up with the industry’s ever-evolving demands. Whether the focus is on finding an LMS that’s easy to use or packed with features, choosing the right LMS will lead to a well-trained and motivated staff!
