AI technology helps to leverage and repurpose content for learning management systems (LMSs) by making it more engaging, fluid, and interactive. It can also speed up the writing process by paraphrasing and rewriting content using generative AI.
AI-powered LMS content may include interactive quizzes, video simulations, and personalized learning paths that are adapted to specific employee roles. The following are seven useful tips for leveraging AI for LMS course creation.
1. Create Personalized Learning Paths
AI can be used to identify each employee’s strengths, weaknesses, and preferred learning styles by using adaptive algorithms to study their behavioral patterns. This is done by analyzing the way learners interact with digital learning content and how they perform in different learning environments.
For instance, Axonify’s science-backed, AI-powered personalized training and reinforcement engine continuously grows critical knowledge. This process is designed to collect learner data, fill gaps, and build sustained behavior change for frontline employees. An AI-powered LMS like this can change the task difficulty of modules with respect to an employee’s previous performance.
2. Automate Content Creation
Designing and maintaining employee training programs requires a lot of tedious work, and AI can automate most of it. Leveraging AI for LMS content can be used to identify trends and industry shifts and curate new content accordingly. One example is if a new regulation or a change in consumer expectations occurs at a company.
A manager can leverage AI to automatically generate online learning resources for this change either by repurposing existing eLearning content or building custom LMS content. This type of automation helps make content current without using a manual procedure or spending hours writing and updating training courses. As a result, managers will have more time to focus on other managerial tasks that require a hands-on approach.
3. Smart Scheduling and Notifications
When integrated with an LMS, AI can leverage assignment, examination, and session scheduling optimization capabilities. This helps personalize reminders to learners while tracking the actual trajectory of learning and deadlines.
AI can send intelligent reminders to employees, taking into account each learner’s progress and tasks completed, and then generate a personalized list of priority assignments. Reminders will be cleverly laid out to encourage employees to complete more difficult tasks first or divide larger assignments into smaller, more digestible chunks.
For instance, an AI smart reminder may send a frontline employee who works in retail the message, “Module 2 of product training should be completed today. But don’t worry! You have completed only 3 out of 5 sections. Just focus for 10 minutes on module 2 for now to get started.” This type of AI-smart scheduling keeps learners regularly reminded of upcoming tasks and deadlines, reducing procrastination and leading to more productive employees.
4. Beautify Content Design
Some of the best LMSs take boring training files and turn them into visually engaging and interactive content. For example, managers or instructional designers can upload an otherwise bland PDF file and use an AI-powered LMS to add more interactive elements. AI can also create stunning training slides that reflect the vision of the company.
Doing this requires that the content creator first identify the colors, vision, and branding elements of the company. From there, AI can enhance content design by bringing all of these branding components together, creating a cohesive and visually appealing training manual. Not only does this make training more aesthetically pleasing, but it also reinforces the company’s standards and values in the employee’s mind.
5. Leverage AI-Powered Gamification
Companies can leverage AI for gamification by modifying activities according to user interests, business skills, and progression. For instance, an AI system could tailor or change the difficulty level of certain modules according to that employee’s previous performance. This is done by using AI algorithms to analyze user data and then creating games that are customized to individual players.
AI-powered gamification can make LMS content more fun and interactive. Game-like elements such as points, badges, and leaderboards encourage learners to further explore content and complete training modules. Research shows that gamified training can significantly improve employee performance.
6. Integrate Chatbots for Immediate Assistance and Feedback
AI-driven chatbots are very effective for content creation and overall learning enhancement. Chatbots can give learners instant feedback on common questions and help them navigate through the training content. When embedded within an LMS, chatbots and natural language processing (NLP) can immediately clarify or offer a list of relevant resources to help solve a user’s query.
For example, if a learner is unclear about a feature or can’t find a document or lesson, a chatbot can offer immediate assistance. This type of assistance can alleviate feeling stuck or frustrated trying to access the training material. In an industry with frontline employees, chatbots allow training managers to spend less time giving answers to simple inquiries and more time on other important tasks.
7. Use Translation Features
Using translation features that are backed by AI helps keep large and multinational teams connected. For instance, machine translation is a form of natural language processing (NLP) and can instantly translate text from one language to another. If a manager creates a training module in English, it can be automatically translated into an employee’s native language.
Likewise, if a user posts a communication in their native language, this AI tool can translate the question back into English. This eliminates the major vocabulary barriers that could get in the way of understanding and productivity. AI-machine translation can also encourage collaborative learning between colleagues in different languages.
8. Install AI-Content Searchability
Integrating AI-content searchability allows users to search through online learner platforms by using natural language queries. This makes the search process simple and enables a learner to ask questions and be directed to relevant course material instantly. For example, a frontline employee could ask questions such as:
- What are the customary greeting phrases used at this hotel or restaurant?
- Please direct me to the steps to follow in order to effectively handle guest complaints.
- Find the module that highlights the functions of my position (like front desk agent, bellhop, housekeeping, wait staff, etc.).
- Which documents will I need to present for onboarding purposes?
AI-powered LMSs can also analyze an employee’s discussion posts, quizzes, and study resources. AI will eventually learn an employee’s behaviors and phrased queries, and be able to provide relevant course material in return. This eliminates the need to scan through content repeatedly, freeing up time for frontline employees to focus on their guests.
Use AI to Make Captivating LMS Content
There are several advantages to using AI to make LMS content.
- AI algorithms reveal each employee’s strengths and weaknesses and create personalized learning paths for each user. This makes learning programs more relevant and reinforces knowledge retention.
- Leveraging AI for gamification and using AI to create beautiful and stunning content makes learning more fun and engaging.
- Offering LMS content in multiple languages increases accessibility for a diverse range of learners.
- Integrating chatbots and AI-searchability features support self-help functionality to help employees navigate content independently and troubleshoot problems.
Overall, LMS content creation with the help of AI tools allows L&D managers to create engaging, up-to-date content quickly and easily, and employees to learn more effectively with content that is personalized to their needs.